Shopping Guide for Overseas Customers
English Payment Screen Supported
The website supports foreign currency display at the top left corner and English payment pages.
If you are on a mobile phone, please change it from the menu in the upper right corner.
See the ring size conversion chart here
Notes on Purchasing
p.d. uses the online shop creation service "BASE" for its webstore. Order confirmations will be sent from the email address below, so please add it to your allowed senders list.
BASE (ベイス) noreply@thebase.in
Delivery Period
Our products are made-to-order in principle (some ready-to-ship). Production takes about 2 weeks.
After you place your order, our Japanese jewelry artisans will meticulously handcraft each piece with care and dedication.
Please refer to the "estimated shipping date" shown on the product page.
Delivery may be earlier or later depending on order volume. Please kindly understand.
Countries to which we can ship
Since precious items cannot be sent via EMS, we will ship with Japan Post's International Parcel Post by airmail (insured).
< Countries we can ship to >
- United States
- Estimated delivery time:
San Francisco - 8 days
Chicago - 5 days
New York - 7 days
Los Angeles - 6 days
- Australia: Estimated delivery time: 7 days
- Singapore: Estimated delivery time: 4 days
- Hong Kong: Estimated delivery time: 6 days
*The delivery estimates are approximate dates. Due to circumstances such as shipping availability, customs processes, and handling in the destination country, actual delivery times may vary and take longer than the search results indicate. Please kindly understand this possibility of delivery delays.
*Please check the payment page for shipping fees.
Some countries may charge customs duties, which would need to be paid by the purchaser. We recommend researching duties beforehand. The HS code for jewelry items is likely 7113 - Articles of jewelry and parts thereof, of precious metal or clad. Please check for your country.
We may be able to ship to countries not listed above. If you wish, please use Japanese proxy buying services such as Buyee or overseas parcel forwarding services like tenso.com. Please note that whether an item is prohibited or not varies by country, so please check if the product can be shipped to your destination.
You can request to purchase items from shopping sites other than those listed on Buyee!
Convenient and very easy!
What is a request to purchase from other sites?
It is a new service that allows you to request purchase support by simply entering the URL of the product you wish to purchase!
You can easily ship products from Japan to your country via tenso.com.
tenso.com is a proxy service for international shipping.
Payment Methods and Timing
◆◆Payment Methods◆◆
Bank transfer
Amazon Pay (preorder items not allowed, online purchases only)
PayPal (preorder items not allowed)
*For overseas remittances, payment confirmation may take some time. Remittance fees are to be paid by the purchaser.
■ Payment Deadlines
Bank transfer: Please make payment within 5 business days of ordering. Order will be automatically cancelled if payment is not received by deadline.
Amazon Pay: Payment processed at time of order. Order will not be completed on BASE until payment procedure is finished on Amazon Pay side.
PayPal: Payment processed at time of order. Order will not be completed on BASE until payment procedure is finished on PayPal side.
About Invoices and Receipts
[Delivery Slip]
We recommend paperless and do not issue or enclose delivery slips. Please understand in advance.
[Invoice]
Please use the "Thank you for your purchase" email sent at time of purchase instead of an invoice.
[Receipt]
Please use the bank or remittance receipt, together with the "Thank you for your purchase" email sent at time of purchase, instead of a receipt.
Some payment methods incur fees. Please check the "Payment Method" section of cart for details.
Return of products
In principle, cancellations are not possible. Except for defective items, we cannot accept returns.